Benefits

• Comfort your clients with the knowledge that their tasks are being tracked, and more importantly, that nothing has been missed.
• Access the system from any computer with an Internet connection.
• Central storage of all project correspondence, thus eliminating unnecessary tracking and storing of emails on your own computer.
• No need to install any software or purchase additional upgrades at any time.
• Start using the system immediately.
• Formalize your "Change Request" procedure to help avoid awkward situations where your client thought an enhancement was included in the original proposal.
• Instantly determine what tasks were completed or fixed in each version of the project.
• Instantly know the workload of an assignee including tasks assigned, work in progress, recently completed tasks, and outstanding issues.
• Track project tasks with more efficiency; projects get done on time.
• The workflow capabilities keep the project moving along on schedule so nothing slips through the cracks and people know what is expected of them.
• SRS used specifically in software deployment will provide improved customer service and the ability for the customer to track and review their own requests instantly and at any time of day.
• Reporting bugs is easier for the end user.
• Bug tracking is simplified for the software development teams producing the software.
• Excellent for tracking actual task time vs. projected estimate for each task.
• Easy to report on employee performance (actual vs. estimated task time).
• Save employees time by avoiding duplicate entry of task descriptions into time tracking or accounting systems. This software integrates with accounting packages, allowing employees to record their time in the accounting package and link it right to project tasks. This makes for more accurate time tracking and billing.
• Low cost to implement and maintain due to the ASP model of deployment.