Overview
Do you have trouble keeping you projects on track? Are you still using pen and paper
to track defects? Does everything always seem to come down to the last minute? We have your solution!
The Carsley and Associates Service Request System (SRS) is designed to be the end-all
be-all web-based project tracking system. Every part of the workflow for managing
a project has been incorporated to provide a smooth, easy to use tool that will
keep your projects on time and minimize defects in your output.
Features at a Glance:
- Access the system from anywhere there is an Internet connection
- Login module can utilize a standard user database, an existing custom user database*,
or Microsoft® ActiveDirectory for authentication
- Optional client-side application for quick and accurate Service Request entry without
a browser**
- Directly enter a Service Request via email
- Export projects to Microsoft® Excel and Microsoft® Project formats†
- Advanced Service Request search capabilities
- An impressive set of built-in reports, plus the ability to add custom reports‡
-
Much more!
*May require custom code, depending on the design and
age of your legacy users database. Microsoft® ActiveDirectory authentication is
highly recommended where available.
**An Internet connection is required to save or view Service Requests. Available
for Microsoft® Windows and Mac OSX only.
†To edit and view exported files requires a separate license for Microsoft® Excel
and/or Microsoft® Project, NOT INCLUDED.
‡Custom report design requires some working knowledge of databases and SQL.
More Information: